Privacy Policy

Goiance ("Goiance," "we," "us," or "our") values your privacy and is committed to protecting your personal information when you use our websites, mobile applications, or other digital services (collectively, the "Services").

By accessing or using our Services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Information You Provide Directly: Account registration, profile information, support inquiries.

Usage Data: Gameplay activity, preferences, interaction patterns, and other usage statistics.

Device Information and Logs: Device type, model, operating system version, IP address, app configuration, date and time of access, crash and performance data.

Third-Party Analytics and SDKs: We may use external services to collect anonymized or aggregated data for analytics, crash reporting, and service improvement. Links to their privacy policies are provided where applicable.

2. How We Use Your Information

We use personal data for legitimate purposes, including:

Providing, operating, and improving the Services
Managing accounts and gameplay progress
Analyzing usage to enhance performance and user experience
Customizing language, regional preferences, or other settings
Complying with legal obligations
For certain users, providing personalized content or in-app promotions (with consent where required)

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, our legal bases for processing personal data include:

Performance of a contract: To provide and maintain your account and gameplay
Legitimate interests: To analyze usage, improve Services, and prevent abuse
Consent: Where required for marketing, analytics, or personalized content
Legal obligation: To comply with applicable laws

4. Cookies and Tracking Technologies

Our Services do not directly use cookies.

Third-party libraries or SDKs may place cookies or similar technologies to collect anonymous usage data for analytics and functionality.

You may choose to accept or block these cookies; disabling may affect certain features.

5. Third-Party Services

We may work with external companies or contractors to:

Operate or host parts of the Services
Provide support or analytics
Assist in improving performance and user experience

These third parties may access personal data solely to perform their tasks and are prohibited from using it for other purposes.

6. User Rights (Where Applicable)

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data and account
Object to certain data processing or withdraw consent
Request data portability

To exercise these rights, contact us using the details below. Verification of identity may be required.

7. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted or stored electronically.

8. Children's Privacy

Our Services are intended for users aged 18 or older. We do not knowingly collect personal information from individuals under 18.

If we discover that we have inadvertently collected data from a minor, we will promptly delete it. Parents or guardians may contact us to request deletion of their child's information.

9. External Links

The Services may contain links to other websites. Goiance is not responsible for the content or privacy practices of external sites. We encourage you to review their privacy policies.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates are effective immediately upon posting. Users are encouraged to review this page periodically.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

Goiance
23200 FOREST NORTH DR APT 2601 Kingwood - 77339-5023 United States (US)
Email: [email protected]